Wildcat JobLink is a state-of-the-art career management tool, offering UA students access to jobs, internships, and a range of other services including campus interviewing and resume referrals. As with any system, there are always questions that arise.
Before you will be able to log in to Career Services’ Web site, you must have created a UA NetID and a UA Webmail email account. Please note that in order to create your UA NetID, you must be enrolled for a minimum of one credit hour in the current or a future term, or be enrolled in an orientation session for a future term and paid for. Once your UA Webmail account is created, you will need to wait 24-48 hours for all databases concerned to update before you will be able to log in to Career Services’ Web site.
If you have a question that is not answered in this FAQ, please make use of one of the many options to contact Career Services: How to contact Career Services .
Campus Interviewing Tools FAQ
- What is the difference between Preselect and Open interview schedules?
- Preselect schedules require that you submit your resume to demonstrate interest during the resume submission period. Resumes are then reviewed by the company and selections are made. Those students that have been selected to interview can sign up during the preselect sign up period listed in the job description. Open schedules are available for students to schedule an interview without the selection process as long as you meet the requirements and appointment times are available.
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- Doesn't my resume just go to the companies that are interviewing on campus?
- No. You must demonstrate that you are interested in the company and position -AND- that you meet the minimum requirements by submitting a resume.
- How do I submit a resume for campus interviews ?
- Click on the 'Jobs' tab on the upper toolbar. Select 'Jobs and Campus Interviews' from the drop-down menu. On the search interface, find the 'Show Me' drop-down menu and select either 'Interviews I Qualify for' or 'All Interviews'. Click the 'Search' button. Then click on any 'Job Title' of interest to you. If you meet all of the employer's screening criteria, and resume submissions are still being accepted (check the dates), then you should be allowed to submit your resume. If you have multiple resumes uploaded, select the resume you would like to use. Click the 'Submit' button.
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- How come I don't meet the requirements to submit a resume?
- Employers can, and do, specify academic requirements for resume submissions and scheduling sign up. These requirements can be majors, degree level, graduation dates, and work authorization status. For MBA schedules, employers can also have minimum GPA requirements.
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- I don't meet the requirements, but I would still be a good candidate. What can I do?
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- Ask Career Services for assistance. Use the feedback box on the Wildcat JobLink home page to send questions or comments. Many times your experience or educational background is so close to the requirements that we will add your resume to the submissions. Career Services can re-evaluate the job description and determine if something is missing from the requirements. We may encourage the employer to modify their requirements. We might advise you to apply directly to the contact.
- What Career Services cannot do:
- We cannot submit resumes of students who do not meet the work authorization requirements that are set by the employer.
- If you missed the deadline, we cannot submit after the resume submission period has closed.
- We cannot submit resumes of internship-eligible-only students for full-time positions.
- Check back before the deadline passes, perhaps the requirements have been modified by the employer.
- Apply directly on the company's website. Look for the jobs that match your needs.
- Speak with the recruiters at a career fair, info session, or club presentation. You just might be the exceptional candidate they did not expect to find.
- Contact information is listed within each job description. If you cannot apply on Wildcat JobLink, you can apply directly. If you receive notification that you have been selected to interview but find that you are not able to sign up online, contact Career Services to assist you with scheduling.
- Attend the company's Information Session. If there were last minute cancellations, an employer might agree to grant you an interview.
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- How do I sign up for an interview ? The employer said I was picked to sign up.
- Log in to Wildcat JobLink. Click the 'Interviews' tab on the top tool bar, select the 'Interview Requests' tab to check your status. A status of 'Pending' indicates your resume is still under review by the employer. 'Invited' means you have been selected to interview. If you wish to accept the interview, click the 'Schedule Interview' button to choose an interview date and time slot. If you don't wish to interview, click the 'Decline Interview' button which will allow the employer to select another candidate. A status of 'Not Invited' means you were not selected to interview.
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- Do I have to attend the informational meeting for the company I wish to interview with?
- Yes, and no. Some companies require students to attend informational meetings as part of the hiring process. Other companies encourage students to attend to learn about the company, career paths, hiring process and benefits. Always plan to attend the information meeting. Why miss the opportunity to network with the recruiter you will eventually interview with? Demonstrate that you truly are interested in the company and its job opportunities. If you are unable to attend an information meeting for a good reason, be sure to contact the company's representative as a courtesy. If you plan to attend an information session, please RSVP. To do so, in Wildcat JobLink, click the 'Events' tab. Click on the date of the information session to view the event description. If you wish to attend, click the 'RSVP' button.
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- Can I come in on the interview date and get a time slot?
- No. All interview appointments must be arranged prior to the interview date.
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- What is the "No-Show" policy?
- Students who fail to properly cancel or do not show up for a scheduled interview are restricted from Campus Interviewing activities. You must cancel your interview at least 48 business hours before your interview or you will be counted as a No-Show and blocked from the Wildcat JobLink system and suspended from future interviews until you address the No-Show.
To avoid a No-Show, cancel your scheduled interview online or call the Career Services office at least 48 business hours prior to the scheduled interview. If you fail to do this, you will be counted as a No-Show and, as a matter of courtesy, an apology letter MUST be sent to the employer and a copy of the letter submitted to Career Services. You will be unblocked from the Wildcat JobLink system the same day your apology letter is received at Career Services. To cancel online, in Wildcat JobLink, go to 'Interviews', click on 'Scheduled Interviews' and click the 'cancel' button. Please review the Online Orientation for full details regarding the No-Show Policy.
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Profile & Job Listings FAQ
- My Academic Information in my Wildcat JobLink Profile is incorrect
- You are able to select only your major in the Academic Information section of your Wildcat JobLink profile. All other fields are pulled directly from the University Information System. Current students may make certain demographic changes using StudentLink (i.e. mailing address and telephone information); however, you will need to contact the UA Office of the Registrar if you feel the information you are seeing is incorrect. A change made with the Registrar may require a 24-48 hour or longer waiting period before you will see it reflected in Wildcat JobLink.
- UA Alumni who no longer have access to StudentLink may make certain demographic changes (email address, mailing address, telephone) on the Career Services web site. To do so, click on the "My Account" link from the top menu on the Career Services web site.
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- My visa status has recently changed, but is not showing correctly in JobLink.
- Visa status is pulled directly from the University Information System. Changes made to your visa status will often take up to 48 hours to appear in JobLink. Career Services does not have access this field and cannot alter it on your behalf.
If you are an international student and need to file your revised residency or visa status with the University of Arizona, please contact the Office of International Student Programs and Services .
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- How do I change my password?
- You cannot change your password from within the Wildcat JobLink application. If you are a currently enrolled student at the UA, we use your UA NetID as your Login to both our website and Wildcat Joblink. To change your NetID password, please visit the UA Account Website .
UA Alumni who wish to change their password may do so at the Career Services home page by selecting the 'My Account' button at the top of the home page.
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- My major is not listed on the drop-down menu in the Academic Information section of my profile.
- If your major is not listed on the drop-down menu, select something that is closely related to the missing item. Send an email through the feedback box on the Wildcat JobLink home page to notify us of what is missing. A computer support person will get back to you and update your profile if necessary.
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- I am just looking for a campus job. How do I do that?
- Click the 'Jobs' tab and select 'Jobs & Campus Interviews'. In 'Position Type', select either 'On-Campus Work-Study', 'Off-Campus Work-Study' or 'On-Campus Non-Work Study'. Click 'Search'. Click on the job title to read the job description and to see how to apply. Apply directly to the department that has listed the job. Follow their instructions carefully. Be sure to click the 'Job Title' to view the job description as clicking on the 'Employer' field will show only the employer's profile.
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- What is the difference between work-study and non-work study jobs?
- Work-study is a Federal financial aid award. Work-study awards are granted through the Student Financial Aid office. When a job listing says that a Federal Work-Study award is required, you will need to take your award letter from Financial Aid with you to apply. Students who have not been awarded Federal Work-Study as part of their financial aid package do not qualify for campus jobs that have this requirement.
On-campus non-work study jobs are student positions that are available to all students. These jobs are paid for by the university/department. The job location may be on the main campus, medical campus, university farms, or other campus sites.
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- How do I remove a Job Search Agent?
- Job Search Agents are easily removed. First, log in to Wildcat JobLink. Next, go to 'Jobs' and click 'Search Agents'. Your job search agent will be visible. Click the 'Delete' button to remove the agent.
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- I don't wish to receive the automatic emails from Wildcat JobLink. How do I change my settings?
- It is important to note that there is a difference between the email that Wildcat JobLink sends out, and email messages sent to registered users of the Career Services website.
Email generated by Wildcat JobLink tends to be automatic and is based primarily on how you are using the system. For example, if you activate the Job Search Agent, Wildcat JobLink will email you each time the agent runs on the schedule you have specified. Or, if you are a participant in Campus Interviewing , JobLink will also send out important notifications regarding interviewing opportunities you are eligible for, upcoming information sessions or even reminders of scheduled interview appointments. These important emails are built into the system and cannot be turned off.
From time to time, Career Services will send out email messages to registered website users who have opted-in to such items. These can be on a variety of topics, including the weekly Career eNews or other timely notifications regarding various activities related to our core mission. Receipt of these messages is controlled entirely by the user, and may be changed using the My Account tools.
More information on how Career Services makes use of electronic communications may be found on the "How We Contact You" page.
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Document Services FAQ
- How do I upload a resume?
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- First, your resume needs to be created outside of the Wildcat JobLink system in a standard Word Processing program (e.g. Microsoft Word, WordPerfect).
- Select Documents from the main menu in Wildcat JobLink.
- Click on Add New to upload a new resume.
- Give your resume a title. Please note that when you submit a resume to a prospective employer, they can see your name and the title name of your resume. Use a professional title to name your resume (e.g. Finance Resume, Intern Resume, etc.).
- Use the 'Browse' button to locate the file on your computer that contains your resume.
- Click on 'Submit'.
Your resume file will be converted to PDF (Portable Document Format) that can be read with Adobe Acrobat Reader. Be sure to view your PDF resume for proper formatting. Please note that resume files created in Microsoft Works do not convert to PDF and cannot be uploaded unless first converted from Works to Word format.
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- What is a "default" resume?
- If you are a participant in either the Career Services Campus Interviewing Program or the Eller Graduate School Campus Interviewing Program, your default resume is the document that is used for employer referrals. The default resume is denoted on your document list in bold print or with an asterisk (*) when displayed in a drop-down list.
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- How can I revise or change my documents (resumes and/or cover letters)?
- Resumes can only be modified in the original file. After you have made the necessary changes in your original document file, you can upload it over your existing document. Select the link appropriate to updating either your resume or cover letter from the menu options.
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- How can I get my resume uploaded to Wildcat JobLink? I keep getting error messages.
- Please send notification to a computer support technician by using the feedback box on the Wildcat JobLink home page. Be sure include the specific error message you received, the Word Processor you are using and the version. You will be notified if a copy of your resume is needed for evaluation.
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- My resume was created using Microsoft Works. I understand that this format is not compatible with JobLink. What should I do?
- The Wildcat JobLink PDF conversion tools do not support Microsoft Works documents at all and it does not support other word processor documents that use textboxes or more than one table. There are two solutions available to you.
Option 1:
The computers in the Career Services CIC Computer Lab have been loaded with a copy of Microsoft Office that can covert Works documents to Word Documents. Bring your document to our lab and do the following:
- Open Microsoft Word.
- Click on File -> Open.
- In the "Open" dialog window, under the dropdown at the bottom that says "Files of Type:", choose "Works 6.0 & 7.0 (*.wps)" from the list.
- Browse to location of the Works document and double-click on it.
- The document will convert. Make any changes necessary.
- Click on File -> Save As.
- Under the dropdown at the bottom of the "Save" dialog window that says "Save as type:", choose "Word Document (*.doc)" from the list.
- Click the Save button.
- Log back into Wildcat JobLink and upload your resume document file.
Option 2:
Alternatively, you may use a tool from Adobe to convert your resume file into a PDF file.
- Go to the Adobe Acrobat website
- Notice that there is a FREE 5 document conversion trial icon that you can sign up for on the lower left side.
- Sign up for the free trial version following the instructions on Adobe's website.
- Convert your resume file using this service.
- Select to have your resume PDF file emailed to you as an attachment.
- Save the attached PDF file (your resume) to your computer.
- Login to the Wildcat JobLink system and upload your resume PDF file.
Wildcat JobLink cannot currently accept PDF files from the following document producers: Canvas/Deneba PDF filter, Dvipdf(m), FrameMaker, GhostScript versions prior to 6.5, HP Intelligent Scanners, PDFWriter, PhotoShop, PStill. While the errors vary for each producer, the root issue is that PDF files created by these producers, while appearing fine as standalone documents, have one of the following problems:
- They cannot be easily concatenated with PDF files created by other producers.
- They have problems with the manner in which they embed fonts into PDF documents
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- I do not like how my converted PDF resume looks. Where are formatting tips?
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- If your margins are too narrow, you may experience words that are wrapped on conversion. Try making your font smaller by one point and widening your margins.
- Make sure that you are using a true type font (arial, times roman, helvetica). Unusual fonts do not translate well and may not display properly.
- Use a normal font size (12 point). Do not use any font size below 9. Use larger font sizes for your name and headers.
- Use the space bar to add spacing to your resume. Using the tab key may cause text to misalign.
- Avoid textboxes if at all possible. Use a table to make columns for alignment. Merge the cells of the table for larger text areas.
- Visit the Career Services web resources page for resumes and cover letters to get additional advice.
- Print your resume and have it critiqued by a professional career counselor. See the Career Services homepage calendar for dates and times.
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Information Sessions FAQ
- I've found an information session I wish to attend. What do I do?
- Most information sessions now require an RSVP. To make an RSVP, do the following:
- Access Wildcat JobLink and click on the Events menu link.
- From the Information Sessions tab, browse to the information session you wish to attend.
- Click on the link under the Session Start Date/Time column for the session you wish to attend.
- Click on the RSVP button to reserve a spot.
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- I can no longer attend an information session I RSVP'd for.
- We do request that you withdraw your RSVP should you be unable to attend an information session. To remove your RSVP:
- Log back into Wildcat JobLink and click on the Events menu link.
- From the Information Sessions tab, browse to the information session you RSVP'd to attend.
- Click on the link under the Session Start Date/Time column for that session.
- Click on the Cancel RSVP button to remove your reserved spot.
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- How does the calendar work?
- Wildcat JobLink is equipped with a great calendar tool. The calendar can be viewed as either: Today, Day View, Week View, Month View, Year View. You can RSVP for information sessions via the calendar. Just look for the event links below the calendar grid. You can enter personal appointments into the calendar by clicking the 'Personal Events' tab. Your personal appointments are visible only to you. You can elect to receive email reminders regarding your personal appointments. If the appointment is ongoing, you can decide the period of recurrence (daily, weekly, monthly or yearly) as well as the number of recurrences.
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